Claim Recovery
Recover unjustified deductions.
Automated recovery of shortage and price claims for vendors, and miscalculated FBA fees for sellers – filed in a structured way and consistently followed through.
Revenue Recovery
Get back the margin Amazon wrongly keeps
Automated recovery of unjustified deductions – shortage and price claims plus co-op fees for vendors, miscalculated FBA fees for sellers. Every euro you recover you can reinvest directly into Amazon Ads, setting your growth flywheel in motion.
Your challenges
Too much margin stays with Amazon
Unjustified deductions add up – often unnoticed and rarely audited. Sound familiar?
Amazon keeps too much
Shortage, price and co-op deductions add up over the year – often unnoticed and without systematic checks.
Claims are a full-time job
Manually reviewing and reclaiming is complex and fiddly – and ties up resources you don't actually have.
FBA fees don't add up
Miscalculated FBA fees cost sellers real money – without systematic checks, it simply goes unnoticed.
Lost margin slows growth
Every euro not reclaimed is missing exactly where it could fund growth: in your Amazon Ads.
Our services
Two ways to recover lost margin
For vendors and sellers alike – automated and consistently followed through.
Co-op Recovery
Claim back co-op fees.
Recovery of unjustified co-op fees such as damage allowances, marketing funds and other miscalculated deductions – checked item by item.
Our way of working
From audit to flywheel
We recover what's rightfully yours – and turn it into growth.
01
Audit & analysis
We systematically check your statements for unjustified deductions – shortage, price and co-op claims as well as miscalculated FBA fees.
02
Automated recovery
Using a proven system, we file claims with Amazon in a structured way and follow through consistently – with no effort for your team.
03
Recovery
We recover the margin wrongly withheld – for vendors and sellers alike.
04
Reinvest & flywheel
If you want, every euro recovered flows directly back into Amazon Ads – or into the content that carries the campaigns. Each turn lifts sell-through and frees up further funds that can be recovered again.
Success Case
€500,000 recovered – and reinvested into ads
How recovered margin financed growth that wasn't possible before.
Amazon vendor · €150M revenue
Lost margin becomes test budget
Starting point
A leading Amazon vendor with €150M in annual revenue was leaving significant amounts on the table every year through unjustified deductions – and had no free budget for bold new tests.
Solution
Xingu recovered €500,000 in unjustified deductions and invested it directly into Amazon Ads – funding high-impact tests that previously never had budget: Prime Video as a new upper-funnel channel for the Q4 peak, and dedicated Advent-calendar campaigns.
Just as possible: content
Media is only one of two paths. The same budget can just as well fund the content the campaigns build on – new product images, A+ Content, a revamped Brand Store. In this case the money went into ads; where it flows is your call. To Content Solutions
Testimonials
What our clients say about us
A sample of projects where our work
was not just visible but measurably successful –
with feedback from brands that bet on performance.
Valentin BitzKey Account Manager · HekatronWorking with Xingu allowed us to take our Amazon presence to a new level. We were especially convinced by the holistic approach: from SEO-optimized B+ Content to new, appealing B+ images to extensive A+ Content that clearly highlights our USPs — every piece fit together perfectly.
Yingyan CaoChannel Marketing Manager · HUAWEIA reliable partner with efficiency, precision and agility that fits our day-to-day business very well!
Daniela HirschmannDeputy Sales Director GSA · Epoch TraumwiesenThe effective and uncomplicated collaboration with Xingu has significantly contributed to the revenue growth of our brands. The whole team is always very reliable, attentive, helpful and proactive. We value our cooperation highly.
Anabel GudeTeam Lead Marketing E-Commerce · OsramWorking with Xingu is simply fun: fast, solution-oriented and absolutely reliable. The coordination was very pleasant and the result fully met our expectations – a clear recommendation!
Akin EsenLead Digital Marketing · ASUSFor years, Xingu has kept developing our collaboration and our campaign setup. This lets us steer our large and complex product portfolio in Sponsored Ads and DSP optimally and at a granular level at all times.
Sabrina KreuelsHead of e-Commerce · MedisanaXingu gets straight to the point on Amazon – uncomplicated, effective and focused.
Lara KoopmannMarketing Communications Manager · SegwayFrom preparation to execution, the launch of our scooter was a complete success – data-driven, scalable and smartly supported by targeted placements such as Prime Video.
Anja RitterE-Commerce/Sales and Trainer · Cloer Elektrogeräte GmbHA likeable team with fast, high-quality results! We work with the agency on B+ Content and are thrilled with the quick and reliable execution. The collaboration is uncomplicated and a lot of fun. We can recommend the agency without hesitation.
Karin SchaumbergerHead of Sales & Marketing · emporia TelecomWith the Xingu team we found the perfect partner for our Amazon Vendor account, scaling the business at will: from managing the PAN-EU accounts and vendor manager support to catalogue creation. Thank you to the Xingu team for our great shared successes.
Partnerships
Strongly connected
We work with the leading technology and platform partners – to your advantage.
Pacvue
As a Pacvue partner, we work with a unified commerce operating system – for clean data as a solid basis for every recovery.
Amazon Ads Advanced Partner
As an Amazon Advanced Partner, we have a direct line to Amazon – an advantage when clarifying and enforcing valid claims.
Team
Our Amazon experts
We recover what's rightfully yours – and turn it into growth. Fast, flexible and always with the bigger picture in view.
Levent Iscan
Shoots faster than his shadow – with know-how and end-to-end solutions on Amazon.
Marcel Wischhusen
Master of metrics: pairs media know-how with solid performance expertise, right on target.
Josef Hartmann
Steers accounts with team spirit and slots DSP campaigns home as cleanly as a penalty.
Caroline Book
Sets the pace: steers advanced retail projects as fast as she rides her road bike.
Caroline Preuß
Serves up e-commerce strategies with a love of detail and a proven recipe for success.
Moritz Wehmeier
Knows online marketplaces like the back of his hand and scores with deep seller expertise.
Jennifer Bojovic
Her positive energy works like magic: puts a smile on every client's face.
Maximilian Fater
The director: wins people over with unshakable composure and Oscar-worthy film knowledge.
Zoé Deleu
Turns a gift for languages and market expertise into charming growth curves – with savoir-faire.
Fiona Munzert
Formula 1 speed: works flat out with lightning-fast reactions.
Jingyu Wu
Navigates the advertising universe: combines SPAD and DSP with pinpoint AMC measurement.
Ivan Pervushin
Architect of digital worlds: builds rock-solid infrastructure and future-proof IT solutions.
Manuel Siedler
Always keeps the big picture in view, pairing holistic thinking with innovative ideas.
Alexander Nelkenstock
As fired up as Steve Jobs with a fresh idea: keeps the innovative approaches coming.
Stefan Kotous
Combines feel-good vibes with holistic content strategies.
Celina Paas
Runs like Swiss clockwork, with a love of detail and the happiest clients around.
Christopher Golgert
Our content playmaker: delivers creative assists and finishes that hit the target.
Ariadni Karalis
Creative like Walt Disney facing a blank sheet of paper – one-of-a-kind concepts are born.
Dennis Holthaus
Stages products like a director stages a film – every scene lands, every word sells.
Steffen Buchholz
Blends media know-how with sales instinct and takes brands where reach really counts.
Victoria Stegemann
Thinks brands without borders: combines outstanding marketing know-how with analytical sharpness and creative ideas.
FAQ
Frequently asked questions about Revenue Recovery
The automated recovery of unjustified deductions Amazon withholds – shortage and price claims plus co-op fees for vendors, miscalculated FBA fees for sellers.
For both. Vendors recover shortage, price and co-op claims; sellers recover miscalculated FBA fees.
Every euro recovered flows back into the channel – into Amazon Ads or the content that carries them. Each turn lifts sell-through and frees up further funds that can be recovered again.
It depends on account size and history. In one case, we recovered €500,000 for a vendor with €150M in revenue and reinvested it directly into ads.
Very little. We handle review, filing and follow-up through a proven, largely automated system.
We start with an audit of your statements, identify unjustified deductions, and file the claims in a structured way.